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Touch Time Is Not Wait Time

touch-time-is-not-wait-time · always_apply: yes

Content

Split each stage into touch time (active work between events) and wait time (idle gaps). Never treat wall-clock as effort. Label every duration measured or assumed.

Details
Slug:
touch-time-is-not-wait-time
Always apply:
Yes
Created:
Sep 16, 2026
Updated:
Sep 16, 2026
Playbook
Delivery Constraint & Opportunity Analysis

v25.1

View Playbook
Activities 1